Ecommerce Manager – Retail
Salary £55,000 - £57,000
12-month maternity contract
Brighton (Hybrid, 3 days office-based)
About the Role:
Talent Hub has been appointed to recruit an E-commerce Manager for a leading brand headquartered in Brighton. This is a fantastic opportunity to join a passionate team, driving website performance and online sales growth through optimisation, analytics, and development.
You will work closely with channel owners and cross-functional teams to optimise the user experience, apply CRO principles, and ensure smooth website operations across two e-commerce platforms.
You will play a strategic and customer-focused role, managing day-to-day website operations and shaping long-term development plans. Collaboration with internal teams and external partners will be central to your responsibilities. The ideal candidate is analytical, curious, and enjoys problem-solving.
This is an exciting opportunity to make a meaningful impact within a thriving, expanding brand.
Key Responsibilities for this eCommerce Manager job include:
Shape and deliver e-commerce plans that drive revenue growth and maximise profitability
Evaluate site performance using analytics platforms to identify opportunities for improvement
Enhance digital customer journeys and improve conversion metrics
Work cross-functionally with teams in marketing, IT, logistics, and customer support
Track and interpret key performance indicators to inform actionable insights
Lead website enhancement projects from initial briefing through to user acceptance testing
Improve how customers find products, navigate the site, and interact with essential pages
Develop tailored landing pages and refine personalisation approaches
Champion a user-centric strategy to elevate the overall purchasing experience
Oversee external partners supporting CRO, SEO, and website development initiatives
What you will need for this eCommerce Manager job:
Proven experience in Ecommerce, ideally at an Ecommerce Manager level (or senior executive) or in a digital marketing position
Experience with A/B testing, CRO, and user testing
Strong understanding of SEO, PPC, email marketing, and conversion optimisation
Experience with ecommerce platforms and CMS systems
Strong understanding of data, analytics and reporting tools
Strong leadership and project management skills
Experience with HTML & JavaScript would be beneficial, although not essential
Benefits include 25 days holiday plus bank holidays, annual bonus, friendly and supportive team