Marketing Manager - CRM & Loyalty
Salary up to £45,000
We would like to talk to marketers with a background in creating successful subscription or loyalty based experiences for customers. Our client has an exciting brand with a wholesale and international eCommerce offering, it’s a great time to join this award winning business.
Running the CRM strategy, drive brand interaction, retention and purchase
Explore and launch new innovative CRM channels
Build loyalty across digital retention touchpoints nurturing customer relationships
Create retention strategies across multiple channels for regular customer subscriptions, owning the end to end customer journey
CRM analysis and report on the results of retention loyalty / campaigns creating recommendation for improvements
Ownership or budgets, content and marketing calenders plus reporting
What you will need
Previous success within retention, loyalty, CRM marketing role, working with a direct to consumer brand within the retail or FMCG space
Experience or understanding of working with subscriptions or membership
Strong commercial awareness and data analysis
Experience of using Shopify plugins and other tech to support digital would be useful
Love working in a fast paced environment as part of a small team that can be changing
Want to work for a successful brand with big growth plans
The company offer good benefits as well as a hybrid work setting - 3 days in the office and 2 remote.
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