Marketing Manager - CRM & Loyalty

Location Worthing
Discipline: Marketing Jobs
Job type: Permanent
Salary: £45,000
Contact name: Lizz Reid-Martin

Contact email:
Job ref: J39
Published: about 2 months ago

Marketing Manager - CRM & Loyalty

Salary up to £45,000

Near Worthing

We would like to talk to marketers with a background in creating successful subscription or loyalty based experiences for customers. Our client has an exciting brand with a wholesale and international eCommerce offering, it’s a great time to join this award winning business.

Key responsibilities

  • Running the CRM strategy, drive brand interaction, retention and purchase

  • Explore and launch new innovative CRM channels

  • Build loyalty across digital retention touchpoints nurturing customer relationships

  • Create retention strategies across multiple channels for regular customer subscriptions, owning the end to end customer journey

  • CRM analysis and report on the results of retention loyalty / campaigns creating recommendation for improvements

  • Ownership or budgets, content and marketing calenders plus reporting

What you will need

  • Previous success within retention, loyalty, CRM marketing role, working with a direct to consumer brand within the retail or FMCG space

  • Experience or understanding of working with subscriptions or membership

  • Strong commercial awareness and data analysis

  • Experience of using Shopify plugins and other tech to support digital would be useful

  • Love working in a fast paced environment as part of a small team that can be changing

  • Want to work for a successful brand with big growth plans

The company offer good benefits as well as a hybrid work setting - 3 days in the office and 2 remote.