CRM Executive(Ref: TH1120)
Type: Permanent
Skills: CRM, emails, mobile, data
Description:
CRM Executive
Salary £40,000 - £45,000
Remote working mostly. Occasional office visits to Hertfordshire required.
Reporting into the Head of CRM, this role is a key position supporting the planning, data and delivery of CRM across a range of well-known brands. They are looking for an experienced, proactive individual to join their virtual marketing team.
Key responsibilities include:
- Supporting the Head of CRM with comms strategy across all clients
- Delivery of high-quality campaigns, specifically email, SMS and push on time and on budget
- Proactively manage the brief to creative delivery process with the creative studio and with clients
- Support the Head of CRM with driving customer relevancy through the end-to-end campaign journey
- Delivering the marketing retail calendar
- Work alongside the Head of CRM in partnering with merchant offers team to develop and implement promotional strategy
- Shape the monthly plan working closely with the CRM Architects and the data analytics team on implementation and reporting
- Development of new CRM capabilities including personalisation such as dynamic content, subject lines, creative
What you will need:
- 3-5 year’s CRM experience, ideally in financial services, retail and/or travel industries
- Excellent knowledge of CRM and email marketing best practice & capabilities
- People person, able to communicate and influence at all levels
- Clear experience of driving & delivery of KPI driven marketing campaigns and ongoing optimisation
- Excellent problem solving and analytical skills
- Excellent knowledge of customer management, CRM and email marketing best practice & capabilities
- Ability to support with the shaping of marketing strategy & driving performance improvements
This a fast-paced role working with internal teams and external clients. Great chance to work as part of a fun, talented and experienced marketing team.
Location: Stansted, Hertfordshire
Industry: Digital Marketing
Salary: £40,000 - £45,000
This position has been filled