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CRM Executive(Ref: TH1120)

Type: Permanent

Skills: CRM, emails, mobile, data


CRM Executive

Salary £40,000 - £45,000

Remote working mostly. Occasional office visits to Hertfordshire required.

Reporting into the Head of CRM, this role is a key position supporting the planning, data and delivery of CRM across a range of well-known brands. They are looking for an experienced, proactive individual to join their virtual marketing team.

Key responsibilities include:

  • Supporting the Head of CRM with comms strategy across all clients
  • Delivery of high-quality campaigns, specifically email, SMS and push on time and on budget
  • Proactively manage the brief to creative delivery process with the creative studio and with clients
  • Support the Head of CRM with driving customer relevancy through the end-to-end campaign journey
  • Delivering the marketing retail calendar
  • Work alongside the Head of CRM in partnering with merchant offers team to develop and implement promotional strategy
  • Shape the monthly plan working closely with the CRM Architects and the data analytics team on implementation and reporting
  • Development of new CRM capabilities including personalisation such as dynamic content, subject lines, creative

What you will need:

  • 3-5 year’s CRM experience, ideally in financial services, retail and/or travel industries
  • Excellent knowledge of CRM and email marketing best practice & capabilities
  • People person, able to communicate and influence at all levels
  • Clear experience of driving & delivery of KPI driven marketing campaigns and ongoing optimisation
  • Excellent problem solving and analytical skills
  • Excellent knowledge of customer management, CRM and email marketing best practice & capabilities
  • Ability to support with the shaping of marketing strategy & driving performance improvements

This a fast-paced role working with internal teams and external clients. Great chance to work as part of a fun, talented and experienced marketing team.

Location: Stansted, Hertfordshire

Industry: Digital Marketing

Salary: £40,000 - £45,000

This position has been filled