< Back to Results

Customer Insight Analyst(Ref: TH1133)

Type: Permanent


Customer Insight Analyst

£40,000 - £45,000

Brighton, East Sussex / Remote working

Reporting to the Head of Data Analytics, this is a crucial role managing and developing customer analytics across client brands. We are looking for a customer analytics superstar who is keen who is keen to work within a flexible, progressive start-up that is creating real change in a number of industry sectors.

Key responsibilities:

  • Manage and enhance customer reporting, customer insight and behavioural insight
  • Work with the Performance and Insight area to help deliver a data analytics roadmap
  • Contribute and shape customer data analytics
  • Create new data-driven approaches to generate business insights through customer data analytics
  • Define the metrics and lead indicators that track business’s performance & customer behaviour
  • Manage day-to-day customer analytical approaches
  • Support Head of Data Analytics in enhancing data systems and streamlining business processes.
  • Deep dive and troubleshoot performance issues & propose methodical improvement or optimisation, both onsite, within CRM or other campaign activity.

What you will need:

  • Over 5 year’s data analytics experience, working experience in a customer data analyst role
  • Experience of data models, database design development, data mining & segmentation techniques. Strong knowledge of and experience with reporting packages, databases & programming
  • Knowledge of statistics and experience using statistical packages for analysing datasets ( Excel, SPSS, SAS).
  • SQL; Data Studio (Big Query) and Tableau (FastStats) Google Analytics
  • Experience of integrating data sources with CRM database systems.
  • Understanding of data management principles including CRM, CMS, API, data warehousing & user journey planning.
  • Skills in CRM platforms such as Apteco (FastStats/PeopleStage) would be desirable

This this is a fantastic opportunity to work as part of a talented and growing team.

Location: Brighton, East Sussex/ Remote

Industry: Digital Marketing

Salary: £45,000

Apply for Position

    Full Name (required)

    Your Email (required)

    Phone Number

    Current Salary

    Salary Expectations

    Notice period /availability

    Supporting Information

    Upload your CV (limit 2Mb)

    By submitting your CV you are consenting for Talent Hub Resourcing Solutions Ltd to process your personal details in relation to potential job vacancies and your job search. Your details will be processed in accordance with the Privacy Policy.

    If you are unable to submit your CV now, please make sure you send it to hello@talenthubresourcing.com as soon as possible.