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Digital Account Manager Circa £35,000(Ref: TH745)

Type: Permanent

Skills: analytics, SEO, relationship building, brands,

Description:

Digital Account Manager

Salary circa £30,000 - £40,000

Brighton, East Sussex

This is a unique opportunity for a data focused, account manager with a passion for digital and SEO. Working with some fantastic brands you will be developing relationships, responsible for retention activity and reporting. You will work closely with Marketing, SEO and Data teams. It’s a dynamic role working within a cutting edge and fast growing international business.

Key responsibilities:

  • Build relationships with key end customer and channel contacts with a view to a greater understanding of their needs and challenges
  • Analyse and report on customer engagement on a weekly basis
  • Make regular outbound calls to all customers to ensure engagement and provide opportunity for customers to ask questions and highlight issues
  • Save insights in the platform and share with customers - Send regular engagement communications
  • Report on success of retention initiatives on a monthly basis
  • Provide support for customer set up and training
  • Work closely with internal teams to deliver high quality work across planning and insight, SEO and analytics
  • Support Search experts in formulating strategy based on customer objectives

What you will need:

  • At least 3 years in a digital marketing role, with a track record in successfully developing relationships and revenue with big brand customers
  • A good understanding of the digital space, passion for SEO and desire to keep up to date with the latest trends and news
  • A good knowledge of analytics packages (Google Analytics, Omniture etc.)
  • Excellent communication skills - written, verbal (particularly on the phone), in person, presenting and most critically relationship building
  • Ability to connect with people
  • Strong strategic initiative
  • An open and learning mindset that can challenge the status quo in favour of better ways of working - The ability to think creatively and get things done

 

Location: Brighton, East Sussex

Industry: Digital Marketing

Salary: Salary up to £40,000 depending on experience

This position has been filled