CRM Manager

Location Brighton
Discipline: Digital Jobs, Marketing Jobs
Job type: Permanent
Salary: £55000
Contact name: Liz Reid-Martin

Contact email: liz@talenthubresourcing.com
Job ref: J239
Published: 13 days ago
Startdate: 19/11/2024

CRM Manager

Brighton, East Sussex

Salary £40,000 - £52,000

Talent Hub is working in partnership with a respected financial services company. Their Brighton based team is looking for a skilled CRM Manager to deliver their customer communications programs and develop their automated trigger email campaigns. They require someone from either financial or professional services, with a strong background in CRM and customer comms for retention and upselling purposes. Experience of using Salesforce is also required for this job.

For this CRM Manage job you should have:

  • Proven skills in creating and delivering customer comms campaigns, from Strategy, planning, content creation, delivery, analysis and reporting

  • Previously designed and delivered automated trigger campaigns is essential for this role.

  • A thorough understanding and working knowledge of Saleforce and other email software.

  • Worked in either professional or financial services for at least 3 years.

  • Previously worked at Manager level, delivering successful complex email campaigns for customer retention.

  • Strong understanding of digital marketing channels and techniques

  • Excellent copywriting and content creation skills

  • Strong analytical and reporting skills.

Responsibilities for this CRM Manager job include:

  • Design, implement, and manage a comprehensive customer communications programmme to enhance customer retention across the lifetime of the customer.

  • Create content for multi-channel comms, across various digital platforms to optimise customer engagement.

  • Manage the planning, execution, delivery and success of customer communication campaigns.

  • Utilise and analyse customer data to identify opportunities to improve and optimise future campaign activities

Benefits:

  • 25 days holiday

  • Option to buy more holiday

  • Gym Membership

  • Private healthcare

  • Excellent pension

  • Many many more