CRO and User Experience Designer (Closed)
Location | East Grinstead |
Discipline: | Digital Jobs, Creative Jobs |
Job type: | Permanent |
Salary: | £55,000 |
Contact name: | Cath Reid-Martin |
Contact email: | cath@talenthubresourcing.com |
Published: | over 2 years ago |
CRO and User Experience Designer (Closed)
Salary up to £55,000
West Sussex – Remote
Working into the eCommerce Manager, you will be responsible for reporting on and improving customer experience online covering UX, visual design and CRO. You will also delve deeper into UX and performance, across their multiple digital channels and platforms to ensure continued online bookings and customer engagement.
Key responsibilities:
Use web analytics, user testing, session videos, heat maps and customer feedback to identify user issues and pain points
Develop visual and UX conceptsincluding user flows/journeys, wireframes screen components and assets
Work with Digital Product Owner and CRO team to produce ideas, concepts, design and assets that can be AB tested
Understand development principles to make sure your designs are achievable within timelines and on the platform
Produce pixel perfect designs for sign off
Extend and apply existing UX and visual design standards and templates, evolving these as required
Regularly monitor developments in e-commerce, design, and competitor’s websites and recommend enhancements to UX & visual designs to ensure a ‘best in class’ user experience is maintained
Be accountable for time estimates provided for design work and ensure that work is completed on time
Responsibility for the day to day delivery of customer experience, conversion process and provision services through all digital channels
Work with ecommerce manager to take all visual design stages from concept to final hand-off, including content updates
What you will need
A background in eCommerce, with success in UX design, improving user experience and CRO
Experience in HTML, CSS and JavaScript
Proven UI experience, with portfolio
Proficiency in Wireframing, story boarding, user flows, site maps
Experience in Google Analytics, Website optimisation
Experience in presenting visual design, to a variety of stakeholders across departments
Working as part of a successful consumer focused brand, the company offer very good benefits and he chance to develop your career within a large secure and growing marketing department.
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